The specialised and certified Regional IT team can manage all of your IT requirements, allowing you more time to focus on what’s important to you - your business. Regional IT offers a variety of support and service options to Newcastle, Hunter and regional businesses. Let us take care of your information technology and IT operations for you. Implementing a Managed IT environment can incorporate the following:.
Managed IT Services
- Proactive server maintenance and support
- Monitoring and alerting of key servers and network devices to gain insights into faults before they become problems
- Real-time reports that allow you to forecast upgrades or changes to your infrastructure
- Out of warranty vendor hardware replacement programs for customers who want to get just a little more life out of their IT infrastructure.
Onsite IT Support
- Server and desktop onsite repairs, upgrades and replacements
- Migrate your applications from on premises to cloud or cloud-to-cloud
- Build a scalable wide area network that spans cities, the nation or the globe.
IT Helpdesk Support
- Trained technicians who can support you either over the phone or by remote connection into your desktop
- Escalation to specialist resources available if fault cannot be fixed – charges apply when escalated.